Coach Sathi is a smart, efficient, and user-friendly mobile application developed to streamline On-Board Housekeeping Services (OBHS) and coach-level task management across Indian Railways. The app simplifies daily operations such as task tracking, handovers, deficiency reporting, and passenger feedback — enabling supervisors and railway staff to maintain cleaner, safer coaches with real-time visibility and accountability.
Coach Sathi bridges coordination between OBHS teams, MCC staff, and officers, ensuring seamless communication, quick reporting, and transparent data flow for better operational efficiency.
Key Features
1. Notifications — Stay instantly updated with important alerts and operational updates.
2. Train Tracker — Monitor live train and coach data.
3. Passenger Feedback — Collect and view real-time feedback.
4. Rake Deficiency Reporting — Record and monitor coach deficiencies.
5. OBHS to MCC Handover — Digitally log and confirm handovers.
6. Customer Care — Access support and query resolution.
7. Multi-Language Support — Switch app language conveniently.
Why Choose Coach Sathi?
Coach Sathi revolutionizes the way railway cleanliness and OBHS management are handled. By digitizing field operations, it reduces paperwork, enhances transparency, and ensures accountability at every level of train service management.
Who Can Use Coach Sathi?
• OBHS Teams: Log coach-level tasks, report deficiencies, and complete handovers digitally.
• MCC Supervisors: Track handovers, verify task completion, and generate daily summaries.
• Railway Officers (CHI/SM): Monitor OBHS activities and ensure compliance.
• Contractors: Manage workforce and task performance with real-time updates.
Data Security & Privacy
Coach Sathi ensures secure data handling with encrypted communication, protected user credentials, and restricted role-based access.