SVChat

SVTECH TELECOMUNICACOES LTDA

About this app

SVChat is a WhatsApp Business customer service platform that combines AI-powered chatbots, message sending, integration with Meta's official API, and the unique feature of AVHT (Outsourced Human Virtual Assistance), allowing your customers to be served more efficiently, securely, and continuously.

With SVChat, your company can automate conversations, organize the service flow, and ensure that no opportunity is missed. When the chatbot cannot complete a request or the customer requests human assistance, AVHT steps in to continue the conversation with service aligned with your script and operations.

Key features:
WhatsApp Business customer service
AI-powered chatbot
AI-powered message sending
Integration with Meta's official API
Human assistance with AVHT
Customized scripts for different types of service

Greater stability, security, and efficiency in customer relationships

Ideal for companies that want to evolve their customer service, combine automation and human support, and offer a more complete customer experience.

What’s new

Correção de bugs e melhorias de performance.