Swapfiets

2.2
873 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you within 24 hours, wherever you are in the city. We will fix or swap your bike for a working one.

Our app is always ready to help you!
- Not a Swapfiets user yet? Sign up in the app!
- Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds
- Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
Updated on
Dec 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
2.2
873 reviews
Arnaldur Bjarnason
October 18, 2022
My payment failed and I wanted to try again, pressed the back button and was sent to the beginning so I would have to fill everything out again. Very frustrating.
1 person found this review helpful
Did you find this helpful?
RA
August 24, 2022
Basically a useless app that they're constantly recommending to download (for no reason). If you're a swapfiets customer there is Essentially no reason to download this. You can't even book an appointment to fix the bike.
2 people found this review helpful
Did you find this helpful?
A Google user
August 30, 2019
App is ok. It does what it's made for (plan swaps). But. The experience was a bit frustrating. Select location, select time. Shift location a little bit. New time gets automatically selected, every time. Also, I wanted to plan my swap at home. I know my address, you know my address, why make me go through the horrible experience of trying to get the little pin at exactly the right location, only to see a wrong address on the confirmation page?
8 people found this review helpful
Did you find this helpful?

What's new

In this release, we optimised the process of booking appointments.
You can also now book an appointment in the store when you have lost your bike.
Finally, we added bug fixes and improvements to enhance your overall experience.