
Sarah Mckenna
Not really sure the point of this app. It's just a really pretty menu. When ordering, there's no alert for out of stock ingredients, so you only get half the food you pay for. There isn't really a loyalty program unless you're paying for their subscription discount plan. If they do run a challenge, you can't earn any credit in store because scanning the app with in store purchases never results in credit. Their customer service is only provided to those paying the extra money for service.
9 people found this review helpful

Amy Zanlungo
Please undo the latest update. I used to just be able to jump in the app and order. I've tried half a dozen times in the last 2 weeks. It keeps taking me to a webpage to login and then rejects my login info. I have changed my password multiple times and then entered it immediately after without success. I don't see where the "disable QR codes" option is that you mention but either way, this should be easier to use. You're preventing orders from going through by creating these roadblocks.
14 people found this review helpful
sweetgreen engineering
August 10, 2021
Hi, we apologize for this. Please send us your concern at hello@sweetgreen.com along with the screenshot of the error you receive. This will be handled with utmost priority.

Lee Lord
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This app worked for me for a few months then about 2 weeks ago it stopped working. When I tried logging back in on the app it says "Oh Kale No, the quantity cannot be less than zero"... Which is weird because I'm not placing an order yet, I'm just trying to log in and I cant. The website login works though, with the same user and password. So weird.
4 people found this review helpful
sweetgreen engineering
December 9, 2020
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at hello@sweetgreen.com. Thank you.