
Sarah Mckenna
Not really sure the point of this app. It's just a really pretty menu. When ordering, there's no alert for out of stock ingredients, so you only get half the food you pay for. There isn't really a loyalty program unless you're paying for their subscription discount plan. If they do run a challenge, you can't earn any credit in store because scanning the app with in store purchases never results in credit. Their customer service is only provided to those paying the extra money for service.
13 people found this review helpful

Amy Zanlungo
Please undo the latest update. I used to just be able to jump in the app and order. I've tried half a dozen times in the last 2 weeks. It keeps taking me to a webpage to login and then rejects my login info. I have changed my password multiple times and then entered it immediately after without success. I don't see where the "disable QR codes" option is that you mention but either way, this should be easier to use. You're preventing orders from going through by creating these roadblocks.
15 people found this review helpful
sweetgreen engineering
August 10, 2021
Hi, we apologize for this. Please send us your concern at hello@sweetgreen.com along with the screenshot of the error you receive. This will be handled with utmost priority.

Dana S
The most recent update has been terrible. before when you wanted to scan your app QR code in store you could click 1 button. Now, after the update, you click that same button it takes you to a settings screen where they want you to give the app extra permissions. I deny their request, then it takes you to another page, where you have to select a different scan in store, which finally takes you to the QR code. If I denied you permissions the last 30 times, why would I allow it on the 31st.
1 person found this review helpful