4.3
264 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Turn your smartphone into a highly secure second factor trusted by banks, government agencies and leading enterprises. Cryptographically protected push prompts are approved in seconds with device passcode, face or fingerprint.

Key features:

• Secure login - Two-step verification with structured Transaction Approval for clear, detailed prompts.

• E-signatures - Acts as your intent confirmation for advanced and qualified electronic signatures under Swiss and EU regulations, supported by multiple signature service providers.

• Extra protection - Optional geofencing, tamper-proof device binding and state-of-the-art encryption.

Privacy & cost: We collect only the data necessary to provide the authentication service (for example identifiers and security logs). Optional geofencing/location verification uses your device location (including in the background, if you enable it) to determine your country for security and compliance purposes. No ads.

Support: app@mobileid.ch
FAQ & info: https://mobileid.ch
Updated on
Apr 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
257 reviews
PB
March 4, 2026
Going round in circles, cannot complete the installation ... useless !
Did you find this helpful?
Swisscom (Switzerland) Ltd
March 4, 2026
Hi! We're sorry you're experiencing this installation issue. Our support team will gladly help resolve it. Please contact us at app@mobileid.ch and include the approximate time, a screenshot if possible, and the service or portal you were trying to access. We'll look into it right away.
Annabelle Lee Ventura
December 13, 2020
Cannot assess app yet. When I open it upon installation, the error alert stops me from doing anything with the app, not even properly open it: "APP Tampering detected, app run in unsafe environment. download from official Google play store and is running on official Android" Checked both, done both
4 people found this review helpful
Did you find this helpful?
Swisscom (Switzerland) Ltd
December 14, 2020
Dear Annabelle, please excuse us - unfortunately, we introduced an error in the latest app version from last Friday. It is fixed now and you should be able to update to version 1.1.1. Please activate Mobile ID again after updating, using your recovery code. Thank you. Kind Regards, your Mobile ID Team
Victor Podvodnyy
November 5, 2024
It doesn't work at all. When I type in my PIN, I am unable to press the "OK" button. And when I do press it, the window just closes and I have to find it again. But it doesn't give me access. So it's completely useless until this bug is corrected.
3 people found this review helpful
Did you find this helpful?
Swisscom (Switzerland) Ltd
November 8, 2024
We apologize for the trouble you're experiencing. This sounds like an unusual issue, and we’d like to investigate it further. Please reach out to us at app@mobileid.ch with details about your device and iOS/Android version so our support team can help troubleshoot and find a solution. Thank you for bringing this to our attention!

What’s new

We continuously optimize our app and fix bugs to help ensure the security of your app.

App support

About the developer
Swisscom (Schweiz) AG
releasesupport.appstores@swisscom.ch
Worblaufen Alte Tiefenaustrasse 6 3050 Bern Switzerland
+41 79 571 68 86

More by Swisscom (Switzerland) Ltd