Swoop Towing

Agero

About this app

Get more jobs with the Swoop Towing App! Receive, dispatch, and run jobs more efficiently than ever before. Get all the info you need exactly when you need it and provide an amazing customer experience.

For Dispatchers:
* Accept jobs from Swoop, Agero, and more
* Get notifications for new jobs
* Assign jobs to drivers
* Track and update job statuses
* Create cash calls and account jobs
* View and Edit Invoices

For Drivers:
* Receive new jobs with all the key information
* Get notifications for new jobs, and when job details change
* Navigate to your pickup and drop off locations
* Add photos and signatures

And much more!

Note: When a driver is On Duty we will collect the driver’s location data always (even when the app is not in use) in order to assign jobs and to share location data with customers while the driver is on a job. If the driver is off duty, location will not be required.

Ratings and reviews

We have multiple people using this app at our company and we don't have a single person who says it works. We constantly get phone calls for jobs but when any one of us go to open the app, it says "network error" or it doesn't open at all. We've tried uninstalling and reinstalling and also performing the updates and nothing has solved the problem. Can't wait for a fix because its causing a loss in profits.

Congratulations. Your latest update broke the navigation function. Now whenever I tap on the address in an incoming job offer, it simply opens a webpage with an "apple maps" url and never fully loads, so I can't see where the job even is (and it's usually on a highway, which we are legally required to decline, resulting in a lower provider score. Thanks a lot). It doesn't work in "completed jobs" either; same "apple maps" web garbage that should open GMaps app but doesn't. Good job.

so update as of now our account has been suspended because we haven't picked up any jobs why because this company apparently doesn't want to send us anything in the zip codes that we have in their system just stuff that's out of our area too far away or requires specialized equipment that we don't have even though we do have other equipment to get the job done another issue that has been a big problem lately is when there is a job that comes through in dispatch the app has no notification sound

What’s new

General Improvements & Fixes