Paul Smith
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Poor App, Simply Does Not Work as Advertised. The Support service is very responsive and I'd like to thank Simon who always does his best but unfortunately the app itself is at fault. The calls will randomly disconnect after a few minutes after trying the different setting like Extra Connectivity On or Off. It shouldn't come down to that anyway it should just work to call someone. Have switched to Vyke so will see how that goes.
Swytch Mobile
January 24, 2024
Hi Paul, Sorry for the issue you had. We can see that you have since cancelled your subscription - something all our customers are free to do at anytime. VoIP services are inherently complicated. Sorry the service did not perform for you as it does for the vast majority of our customers globally. You are welcome to try again anytime. Thanks
Murat Mehmet
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Although the customer setvice is excellent as always, unfortunately the same is not for the app I'm afraid.. Opening the app is slower and sluggish than what it used to be (hangs for ages on post screen when loading up for the 1st time, I usually have to launch it again a 2nd time for it to finally load up). Call quality whenever I do use it is average at the best of times even with 4.5G Internet. I only hope the next update/s will see some improvements to address both of theae issues mentioned.
1 person found this review helpful
Swytch Mobile
February 6, 2024
Hi there, Sincerest apologies for the issue you are having. Please kindly contact us at hello@swytch.com, so we may do our best to support you with troubleshooting, we cannot locate your account from this review. Apologies again for any hassle. We do look forward to hearing from you at hello@swytch.com, so we may assist. Thank you, Swytch.
Andy J
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Brilliant app if you are a UK expat and need a UK mobile number. Works absolutely as advertised. Just perfect for receiving UK bank OTPs. I had been looking for such a product for over a year & came across this app, which uses a physical SIM card in the UK. The app does the rest. Highly recommended for just 6 GBP pm. UK SIM holders should know that UK mobile providers don't permit permanent roaming & usually stop service after a couple of months, irrespective of those eager to pay for longer.
9 people found this review helpful