Synchroteam

Synchroteam

About this app

The Synchroteam Mobile Application is a key component of our Field Service Management solution, akin to a mobile control center, giving your mobile workers all the information they need to work efficiently, and communicate with you in real time.

Powerful & Secure Mobile Client : The Synchroteam client use an onboard Enterprise database and remain fully functional whatever the quality of your network coverage: data encryption and transactional integrity is maintained even when your network connection is lost.

Work Order Management : Review work order information before starting the job, and take advantage of interactive assistance features, such as: instant driving directions, one-touch contact calling, job description and report review.

Job Center : Dealing with work orders has never been this intuitive. Your job updates are provided in real time, and displayed in a logical order: today, upcoming, late and completed.

Job Report : Our interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes and parts/services usage.

Notifications : Receive notifications for new jobs, scheduled jobs or rescheduled jobs on your mobile terminal. Notification settings are fully configurable.

Maximum Autonomy : Review previous work orders. Create, Reschedule or Decline jobs. Access attachments associated to a Job or Customer. Activate/Deactivate Autosync and GPS tracking.

Who is Synchroteam for?
Energy
Maintenance
Medical
Telecoms
Security
HVAC

Synchroteam is an intuitive and easy to use mobile workforce platform providing web-based, scheduling and dispatching in real time.

Disclaimer : Synchroteam uses your GPS in your phone - continued use of GPS running in the background can dramatically decrease battery life.

Ratings and reviews

Please bring back the Nearby option to daily view of work orders.

Crashes when trying to close Job and sent email to tech support 4 times in a week and no response or resolution.

Keeps bringing up alarms each time you press a button to confirm an action. Now, won't let me open the app.

What’s new

What's new in this update:
Faster calendar and job list loading.
Smoother scrolling in list views.
Sort the calendar by customer; your choice is now remembered.

Notable Bug fixes:
Jobs where you assist as auxiliary technician now appear in the calendar.
Some report text could be lost if a sync was cancelled.
Automatic clock-out no longer requires the exact alarm permission.