Rider Assistance RIA

Flipkart Automation Design

About this app

RIA – Rider Assistance App: Your Voice, Your Growth !!
Empowering delivery partners every mile of the way. RIA (Rider Assistance) is the dedicated platform built to ensure you are never alone on the road. Whether you’re facing a challenge or looking to boost your earnings, RIA is your go-to companion.
Resolve Issues Faster
Stuck with a payout discrepancy, a technical glitch, or an on-field concern? Skip the long hold times. With RIA’s Grievance Module, you can:
Raise support tickets in seconds.
Track the real-time status of your queries.
Receive direct resolutions from our dedicated support team.
Refer & Earn More
Turn your network into net worth. Use our seamless Referral Program to invite friends and fellow riders to join the fleet.
Share unique referral links instantly.
Monitor your referral milestones.
Track your bonuses and rewards directly within the app.
Why RIA?
User-Friendly: Simple interface designed for riders on the move.
Transparent: No hidden steps; see exactly where your ticket or bonus stands.
Rider-First: Built specifically to address the unique needs of the delivery community.
Download RIA today and take control of your delivery journey. Your voice matters, and we’re here to listen.

What’s new

Critical "Buzz" Alerts can now override silent mode for high-priority, urgent updates.
NEW: Notification Center! A brand-new page in Settings to fully customize your alert preferences.
IMPROVED: Upgraded backend notification services for lightning-fast message delivery.
IMPROVED: Under-the-hood stability fixes and UI optimizations for a smoother, crash-free experience.
FIXED: "Buzz" notification sound getting muted inadvertently.
FIXED: Critical in-app messaging getting ignored or skipped.