Synthiax Operator App

SynthiaX

About this app

Sign in to view your terminals, look up a customer sale, refund a closed payment, or raise a refund request when the payment cannot be refunded yet.
WHAT YOU CAN DO
• View Live and Demo terminals for your stores
• Search a transaction by last 4 card digits, amount, and date
• Refund a closed payment immediately
• Raise a refund request for authorizations or unmatched sales
• Track refund requests and their status
• Unlock the app with Face ID or fingerprint (optional)

This app is for authorised SynthiaX operators. You need a SynthiaX operator account to sign in.
Need help? Contact your SynthiaX administrator.

What’s new

Branded SynthiaX splash screen
Search refunds by last 4 digits, amount, and date
Refund closed payments immediately
Raise a refund request when a payment cannot be refunded yet
Clearer transaction details on match
Search retries automatically if the first attempt fails