My Fleur Telecom

Charles Bradbeer

About this app

Take control of your home broadband with My Fleur Telecom - a smarter, more convenient way to manage your connection and stay online.

Designed specifically for Fleur Telecom customers, the app brings everything together in one place. From adjusting your Wi-Fi settings and monitoring your network to tracking orders and getting support, it’s all easily accessible from your phone.

Key Features:

- Wi-Fi & Network Settings
Personalise your network by updating your Wi-Fi name (SSID), changing passwords, and managing security settings, including WPA options.

- Full Wi-Fi Control
Enable or disable Wi-Fi instantly and take complete control of your home network whenever you need to.

- Connected Device Management
View all devices on your network, track their activity, and manage access to keep everything running securely.

- Orders & Account Management
Track your orders, manage your services, and upgrade your package with ease.

- Bring Your Own Router
Enjoy full compatibility with your own router - we support all router types across our network.

- Faults & Diagnostics
Perform quick line checks, raise issues in seconds, and upload images to help speed up support.

- Live Video Support
Get face-to-face help from our team through in-app video calls whenever you need assistance.

- Speed Testing
Instantly check your broadband speed to ensure everything is working as expected.

- Service Alerts & Updates
Stay informed with real-time notifications about local outages, planned maintenance, and network updates.

With My Fleur Telecom, managing your home internet is simple, flexible, and always within reach, giving you confidence, control, and a better-connected experience.