My Home Telecom

Charles Bradbeer

About this app

Take full control of your home internet with My Home Telecom, the smart, simple way to manage your Wi-Fi and stay connected.

Designed exclusively for Home Telecom customers, the My Home Telecom app puts the power of your network in your hands. Whether you’re updating your Wi-Fi name, changing your password, or checking your connection speed, you can manage it all effortlessly from your phone.

Key Features
- Internet Management: Quickly update your network name (SSID), change passwords, and adjust Wi-Fi security settings, including WPA updates.
- Wi-Fi Control: Turn Wi-Fi on or off instantly and manage your home network with ease.
- Device Management: View all connected devices, monitor their usage, and control access to keep your network safe and secure.
- Fault Reporting: Run line tests, report faults in seconds, and share photos directly with our support team for faster troubleshooting.
- Live Support: Get real-time help from our experts via in-app video calls.
- Speed Testing: Test your internet speed anytime to make sure you’re getting the performance you expect.
- Smart Alerts: Receive instant notifications about outages, performance updates, and connection optimisation tips.

With My Home Telecom, managing your home internet has never been easier. Stay informed, stay connected, and enjoy complete peace of mind knowing your Wi-Fi is always performing at its best.

What’s new

We’ve been hard at work squashing those pesky bugs! In this release, we’ve resolved an issue that caused push notifications to not work as expected, resulting in some iOS users missing alerts.