Use Resolve — Use Telecom

Tascom Global Network LLC

About this app

Use Resolve is the app for Use Telecom customers. It answers in seconds the questions that currently make you call customer service: Is my internet working? How much do I owe? What's the Wi-Fi password? Do I still have internet on my phone?

Your account, without queues and without paper
• See what's outstanding and pay instantly, via Pix, credit card or cryptocurrency
• Combine multiple bills and pay them all at once, with a single code
• Set up automatic debit on your card and don't need to remember the due date
• Second copies, invoices and clearance certificates, whenever you need them

Your home Wi-Fi, your way
• Change your network name and password without waiting for a technician
• Create a guest network and stop giving your password to everyone
• See which devices are connected
• Test your connection speed and see how much you've used this month

Your Use chip, on the same screen
• Know how much internet you still have, in words: "you still have plenty" or "it's running out"
• Buy 1, 2 or 5 GB when you run out, on one line or several at once
• Get your eSIM code, renew your plan and see your daily statement
• Lost your cell phone? Block the line now, and unblock it when you want

People-centered service
• Talk to our team via chat, with photos and audio when explaining in writing is difficult
• Track the history of what has already been discussed and what we have sent you

Notifications only if you want them
• ​​Receive notifications on your cell phone when the payment arrives or when someone responds in customer service
• Everything we send is also saved in the app's Inbox

Log in without a password
You log in with your CPF (Brazilian tax ID) and a code, once. After that, it's just your fingerprint or facial recognition on your cell phone — no password to forget.

Use Resolve is for existing Use Telecom customers. Not a customer yet? We serve Salvador and Lauro de Freitas with fiber optic internet at home, in condominiums, and in businesses: usetelecom.com.br.

What’s new

Mais estável e mais leve: o teste de velocidade não fecha mais o aplicativo, e o app ficou menor e mais rápido de baixar.