HT Refrigeration is a field service operation management application that helps businesses digitize the entire process from order creation and technician assignment to revenue closing. The system supports login via account or employee code, with clear role-based permissions (admin, accountant, manager, office, technician) ensuring each person only sees the necessary screen and data.
The office staff can manage personnel, assign skills/job tags, update profiles and documents, track operational status, and create and coordinate orders by day/month/year/time period. The order list supports quick searching, status filtering, sorting, pagination, and viewing full details of customer information, services, equipment, and notes.
The technicians have an optimized workflow: receiving assigned orders, confirming or rejecting them, updating progress, and completing orders directly on their mobile devices. When closing an order, technicians can enter total revenue, total expenses, actual earnings, and upload invoice/document images for transparent verification. The application also records work locations periodically to support field coordination and real-time team monitoring.
HT Refrigeration integrates Firebase push notifications to send new order alerts to technicians and order completion reports to administrators, enabling quick responses and reducing operational delays. In addition, the system supports order tag management, personnel location tagging, personal profile updates, password changes, and pre-configured history/shipping modules for future expansion.
Manage repair orders and coordinate technicians.