
Ade Rafianto
This is one of the worst service apps by Taspen (state owned company). Not reliable at all, biometric authentication always failed, server error & other bunch of error here and there. Extremely hard/difficult to use by elderly user, pensioned civil servant who want to claim their monthly pension money. The apps performance doesn't represent its name at all (Andal or handal, means reliable) so instead of using the name 'Andal', I think they should change this apps name to Errors: 502 Apps.
12 people found this review helpful