Pavan Singh Kushwa
When I try to log into the app, I keep getting the error message "No valid OTP is available, please generate OTP and try again." Even though I generate an OTP just a few seconds before attempting to log in, the issue persists. I've tried generating multiple OTPs, but the problem remains the same. Please address this issue as soon as possible, as I need to log into my account after opting for Tata Play.
Tata Play Fiber
October 2, 2024
Hi Pavan, we apologize for the issues you’re experiencing with the app. We take your feedback seriously. Kindly directly message or write us at care@tataplayfiber.com with your Registered Mobile Number or Customer ID and we will update you at earliest. - Saniya
adora fernandes
Absolutely horrendous experience with both the internet and the support provided. I ended the service because I relocated, they collected the router yet continued to call me 4 times asking me the same thing. When I raised a complaint with the support service, their staff (Anshul) ended the chat because I didn't respond in 3 minutes, what an incompetent service
Tata Play Fiber
September 6, 2024
Hi, We understand your concern. We request you to help us out with your Customer ID or Registered Mobile Number. Kindly directly message us or write us at care@tataplayfiber.com with your details and we will update you asap. - Amit
Ashish Rane
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Actually I wanted to give 5 star as the broadband works as promised. I have given four just for a reason that I cannot find the data usage feature in my app. If that feature has been removed, I would suggest you to please bring it back or if I am missing something to use the feature do let me know.
2 people found this review helpful
Tata Play Fiber
October 6, 2024
Hi Ashish, we apologize for the issues you’re experiencing with the app. We're glad to hear the broadband works as promised! Your feedback is really valuable to us, and we're actively working to improve performance and features. Please reach out to us at care@tataplayfiber.com or give us a call at 1800 120 7777 for assistance. - Saniya