DJB mSeva

DJB Self Service

About this app

Delhi Jal Board has been taking continuous steps towards digital transformation and have taken initiatives to provide online facilities to its consumers. In this direction, Revenue Management System has been implemented in Delhi Jal Board wherein facilities of view and print latest water bill, online payment, grievances logging and track application status are available. As a more advanced and pioneer step, DJB has launched a Mobile App.
This App has been developed to provide convenience and services in the hands of the consumers. The App provides feature of instant self bill generation 24X7 anytime as per his/her convenience besides facilities of online payment, view and download previous bills and payment receipts etc. Mobile App has very simple steps for registration and self bill generation.

Ratings and reviews

I faced a lot of technical issues while generating the bill. In every bill cycle I have to delete and reinstall the app, only then it allows me to generate the bill. The app asks you to pay the bill even if the bill ampunt is zero and becasue of this it does not show you the self billing screen wherein you take the pic of the meter and provide the reading, so in this scenario self billing is only possible when you delete the app from your device and install it again.

Dear DJB technical team I couldn't understand why you have created this app. if this app. doesn't download the water bill , every time when i have tried to download the bill the app. every time shows the error message. If this app. is created only to see the due amount of the bill , this I can also see in my message inbox of my registered mobile no. , If you really concerned with your app. then update this with better version

Unable to login. Message from server says authentication error. I have installed the latest version of the app. I think the login problem might be linked to the latest update of the app. I cleared the cache and data of the app and then tried to login, but was able to login. Forgot password link also didn't help as the server message said there was a problem in sending the OTP. Please resolve this issue.