DJB mSeva

DJB Self Service

About this app

Delhi Jal Board has been taking continuous steps towards digital transformation and have taken initiatives to provide online facilities to its consumers. In this direction, Revenue Management System has been implemented in Delhi Jal Board wherein facilities of view and print latest water bill, online payment, grievances logging and track application status are available. As a more advanced and pioneer step, DJB has launched a Mobile App.
This App has been developed to provide convenience and services in the hands of the consumers. The App provides feature of instant self bill generation 24X7 anytime as per his/her convenience besides facilities of online payment, view and download previous bills and payment receipts etc. Mobile App has very simple steps for registration and self bill generation.

Ratings and reviews

Am not able to generate bill since meter reading image captured through App does not display in app in space for meter reading image. Please resolve on priority or provide an alternative so that I can generate bill and make the payment. I am approaching to end of billing round. Edit : No response from after writing several times. Now app started crashing too. Edit: Experience is same. App doesn't work most of the time. Also, bill generated has wrong amount. Unable to understand the calculations.

Could not able to generate the bill after cropping the image and entering the meter reading. It shows bill generation process failed. There are also so many bugs in this app and it's been 4 years now DJB did not able to provide the stable version of the application. Please solve all the issues and bugs as soon as possible.

I faced a lot of technical issues while generating the bill. In every bill cycle I have to delete and reinstall the app, only then it allows me to generate the bill. The app asks you to pay the bill even if the bill ampunt is zero and becasue of this it does not show you the self billing screen wherein you take the pic of the meter and provide the reading, so in this scenario self billing is only possible when you delete the app from your device and install it again.