Keeping track of and following up on customer emails shouldn’t be a hassle. With social media now at everyone’s disposal we understand the need to treat every customer as a VIP. As a result customer service never stops. With the advent of the Teamwork Desk Mobile App you can access each individual case at the push of a button.
Assign and prioritise tickets
Maintain customer records
Ticket and productivity insights
Seamless integration with Teamwork Projects.
Brought to you by Teamwork, Teamwork Desk is a cloud based ticketing support software that enables you to manage the communication between you and your customers without compromising the relationship between the two. Our software streamlines the ticketing process thus helping solve problems much quicker. The metrics provided by our automated customer satisfaction feature will give you all the insights you need to make smart decisions. Some of the capabilities of Teamwork Desk: