Newgear01
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This app is a scam. Like many others I did not receive my coins. I did it with free credit I had, and for the lowest possible amount since it was sketchy to begin with. But since this app was approved in the app store and my credit was free, I figured I'd give it a shot anyways. Did not receive anything after waiting well past the 15 days. E-mailed them, they asked me for the associated email, and Nothing. No replies, no coins, nothing resolved. Edit: Reached out again, got a refund. Still 1 ☆
45 people found this review helpful
No, You are wrong. we reply within 24 hours always. Sometimes email land in spam folder so customer has to check their spam folder. We make payment as well. Sometimes, due to nature of payment, technical issues or wrong info submitted by users come up resulting in delay. So, contact us again if issue not resolved
Lisa Ciccardini
Yes, they'll convert but at a cut throat rate. It took over 45 days to receive. To their credit when I emailed them it was resolved within a day. Excuse was a technical issue with my bank but, they didn't reach out or follow up with me.
9 people found this review helpful
Jessica Bolin
I was unclear about the exchange rate, which I would advise establishing that before cashing in. It took exactly 15 days as stated and customer service did make contact via email very quickly, very vague, but quick every single time I messaged. Though I won't use this app ever again, the app did what it stated. But again make sure you are clear and agree with the exchange rate I cashed in 79.99(my own poor judgement) and recieved 12.70 to my PayPal, exactly 15 days as the app stated.
39 people found this review helpful