GNG APP

M Abdur Rafay Mehmood

About this app

GNG APP is a secure enterprise CRM, business calling and communication application developed for authorized G&G Group staff.

The application provides employees with mobile access to essential CRM workflows, business calling tools, call reporting, customer follow-ups and WhatsApp CRM communication from one workspace.

KEY FEATURES

• Secure staff login
• Mobile CRM dashboard
• CRM Click-to-Call
• Assisted Auto Dialer
• Manual business call tracking
• Incoming and outgoing call records
• Call duration and status reporting
• Answered, missed and no-answer call statistics
• Business talk-time reporting
• Post-call summaries and notes
• Call dispositions and follow-up management
• Direct redial from call history
• Dashboard recent call history
• WhatsApp CRM Inbox
• WhatsApp conversation search
• Lead-status filtering
• WhatsApp text replies
• Images, audio, video and document viewing
• Lead status management
• Business notifications
• Staff-specific CRM access
• Call and communication reporting

BUSINESS CALL MANAGEMENT

GNG APP helps authorized staff manage business calls connected with company CRM activity.

With the user's permission, the application can access Android Call Log information required for enterprise CRM functionality, including call direction, timestamp, status and duration.

This allows business calls to be synchronized with CRM records for customer follow-up, employee reporting and operational management.

WhatsApp call activity is tracked separately and is not included in normal mobile talk-time calculations.

WHATSAPP CRM

Authorized staff can access assigned WhatsApp CRM conversations directly inside GNG APP.

Employees can search conversations, review customer communication, reply to messages, access supported media and update CRM lead statuses.

SECURE ENTERPRISE ACCESS

GNG APP does not provide public registration.

Access is restricted to authorized users with valid company CRM credentials. The CRM server configuration is managed centrally and cannot be changed by normal staff users.

GNG APP does not contain third-party advertising and does not use business call information for advertising or marketing profiling.

The application is intended for internal business productivity, customer relationship management and authorized enterprise communication.

What’s new

Initial production release of the GNG APP.
Includes secure CRM access, lead and client management, attendance features, business operations tools, reporting, and improved mobile access for staff.
Performance, stability, and user experience improvements are also included.