Tineco

Tineco Intelligent Technology Co., Ltd.

About this app

Great helper for your daily cleaning, Tineco App can help you make the best of your device.
Enable you to control the vacuum, check the status and receive real-time updates. Tineco App makes your life easier and happier. Enjoy cleaning while comfortable life is in your hands.

Ratings and reviews

Not able to work with my text size settings, so I am unable to read buttons to know what they say (am I agreeing or refusing - I have no clue and no way to find out). ETA after posting this review it suddenly accepted the SNcode I had previously manually added. The app looks like it might be pretty fun to have, other than the remaining issues I have left above. It gives remaining life for accessories etc, and so far I'm a "cleaning newbie" - with less than 60 minutes cleaning recorded this week

App isn't great and customer service is poor or non-responding. I tired to connect with an s3 via wifi with the app. It was difficult. They need a better wizard or flow for that. Once connected via the app over a week passed and no response since the tap here to forward the issue to customer service and we will ll get back to you in 1 business day option was selected. I tried calling the number a few times but nobody home. S3 was great when it worked.

I have tried a dozen times. The app will not connect to the vacuum. I'm using 2.4ghz, the password is correct and yet it fails. It tells me to connect to the vacuum manually, I do that and it says not connected even though I am. Basically the most frustrating thing ever. Also why do I have to have mobile data off? Not like it does anything when I do turn it off. I've set up literally hundreds of smart home devices and never once have I had to turn off mobile data... They need to fix it.

What’s new

1.Add support for network configuration of the new smart home cleaning devices launched this month
2.Optimize other functional experiences