Servigo365 is the mobile application for the Servigo365 enterprise help desk platform. It allows employees and support agents to manage service requests from anywhere, without needing a computer.
MAIN FEATURES
Ticket Management
Create support requests, check their status, and track their progress in real time. Attach photos and files directly from your device.
Direct Communication
Exchange messages with the support team within each ticket. The entire conversation is recorded and available for review.
Agent View
Support agents can view assigned tickets, update their status, and respond to requesters from their mobile devices.
Secure Access
Authentication with corporate credentials, two-step verification, and unlocking via fingerprint or facial recognition.
Multilingual and Multi-Theme
Available in Spanish and English, with light and dark modes.
ACCESS REQUIREMENTS
Servigo365 is a business application. To use it, you need credentials provided by your organization. The application does not allow the registration of new users; accounts are created by each company's administrator through the web platform.
ABOUT SERVIGO365
Servigo365 is a product of TEKFENIX, SRL, a Dominican software development company. More information at servigo365.com
Manage your support tickets from your mobile device. Fast, secure, and in real time.