Tele Calling CRM Admin

OZRIT

About this app

Team Management & Performance Tracking Platform

Manage, monitor, and improve your team's productivity with our comprehensive Team Leader Dashboard. Designed for sales teams, telecalling teams, customer support teams, and field executives, this application provides real-time visibility into team performance, lead management, attendance tracking, and call activities.

Team leaders can easily track daily operations, monitor employee performance, and make data-driven decisions to improve overall team efficiency.

Key Features

📊 Team Performance Monitoring
View assigned leads and tasks for each team member
Track completed, pending, and ongoing activities
Analyze individual and team productivity
Monitor daily performance metrics
📞 Call Tracking & Analytics
Track total calls made by team members
Monitor call durations and activity logs
View complete call history
Analyze call performance trends
Track callbacks and follow-up calls
🎯 Lead Management
View assigned leads in real time
Track interested, converted, and pending leads
Monitor lead status updates
Access detailed lead information
Analyze lead progress throughout the sales cycle
🔄 Follow-Up Management
Track scheduled follow-ups
View follow-up history and outcomes
Manage callback requests efficiently
Ensure no lead opportunity is missed
⏱ Real-Time Employee Status Tracking
Monitor active, idle, and on-call statuses
Track employee availability in real time
Improve team coordination and workload management
📍 Attendance & Punch Tracking
Employee punch-in and punch-out monitoring
Attendance tracking and reporting
Daily activity monitoring
Workforce management insights
🏆 Team Leaderboard
View top-performing team members
Compare productivity metrics
Encourage healthy competition among team members
Reward and recognize outstanding performance
👥 Team Member Management
Access employee profiles and details
Monitor individual work activities
Track attendance and performance records
Manage team information from a single dashboard
📈 Reporting & Insights
Real-time dashboards
Performance analytics
Call and lead reports
Attendance summaries
Productivity insights for informed decision-making
Benefits

✅ Improve team productivity
✅ Monitor employee performance in real time
✅ Streamline lead and follow-up management
✅ Track attendance and workforce activity
✅ Enhance accountability and transparency
✅ Make data-driven management decisions

Whether you're managing a sales team, telecalling team, customer support center, or business operations team, this platform provides the tools needed to track performance, optimize workflows, and drive better results