![](https://play-lh.googleusercontent.com/a-/ALV-UjV2BS_KEs25ls-RhP28vvXklsaJgH2hY7YtVf4DDkG2HGT9udw6=s32)
Sher Khan313
Telenor is a user-friendly network that provides its customers with plenty of different bundles and packages. Because of this, I'm giving it three stars. However, I recently encountered a problem: when I open the Telenor app, it automatically switches my 4G network to Edge (E). To revert back to 4G, I have to turn on airplane mode, which is very disturbing and frustrating. Please look into this issue. Thank you! شکریہ
72 people found this review helpful
Telenor-Pakistan
July 17, 2024
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at https://www.facebook.com/TelenorPk/.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUiNmzy0D-C6oHbElUc8_YKKD74cegHVOhLXdt8w3Wo1qhffjmg=s32)
Dr Shahnaz Aslam Jamal
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Updated:09 July 2024: It's a useful app, but it is difficult to read, as the font size too small, not enlargeable, nor has dark mode, for vision impaired users. This is a useful App but it should be more user friendly, such as provide a brief orientation to what this App can and cannot be do, how it benefits the user? Does have a user interface with PTA or other networks, so that one may use it as a quick, hassle free, one window way of communicating for trouble shooting. All the best.
98 people found this review helpful
Telenor-Pakistan
July 9, 2024
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVFM762PXk22a5rvXSOaQS7IX6fxlt4lR6_N_QoidIp9Ymb2vXT=s32)
Imtiaz Khan
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I have recently started using Telenor and am facing many issues. 1. The app is not installing on a non telenor operted cell phone. While Ufone, Zong and other phones operate fine. 2. It gives a warning of Internet while my internet is good. Am user of Zong, Warid, Mobilink and Ufone, but Telenor has issues. And No one contacted me since my last complaint here. Very sad. Seems to be lip service only.
20 people found this review helpful
Telenor-Pakistan
April 27, 2024
Dear Customer,
We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at https://www.facebook.com/TelenorPk/ so that we can resolve the issue.