Mit Telenor, Danmark

Telenor, Denmark

About this app

My Telenor is your shortcut to a general overview, fast answers, and the best new offers.
This app provides you with several self-service options right when you need them. Keep up to date with your bills and payments, take control of your data usage and buy extra. You might even find a good deal.

- All your subscriptions
Get an overview of your own as well as your family members’ subscriptions. Mobile, broadband and mobile internet can all be found on there. You can also check how much data your kids have left and see when your contract expires.

- An overview of extra usage
Get an easy overview of extra usage not already included in your subscription. This could be calls, messages, data usage abroad, or donations and competitions.

- Overview of your bills
Get the best overview of your bills in the app and check that everything is okay.

- Pay your bills
You can also pay your bills directly in the app if you haven’t registered a payment card or signed up for a direct debit.

- Change payment method
Did you get a new credit card? Or do you want to sign up for a direct debit? The app lets you do it in a quick and easy fashion through only a few steps.

- Buy extra data
If you have run out of data, you can top up directly in the app. You can also top up data abroad and buy extra data deals before you go – both in Europe and the rest of the world.

- Information about your subscription
You’ll find all the important information about your subscription(s) in the app, such as your sim card number, PUK code and broadband number plus the name and the price of your subscription.

- Family overview
You can view your family’s usage directly in the app and get a simple overview of your Samlerabat, if you have more than one subscription.

- See coverage and report errors
Have you experienced bad coverage on your mobile or mobile broadband? We’d love to hear from you – you can report bad signal and coverage faults directly from the app. Our technicians will investigate the issue when you report a problem.

- View communication from Telenor
The app gives you a full overview of e-mail communication from Telenor. This is the easiest place to find information such as an old Wi-Fi password or the receipt of a purchase.

- Check installments and SWITCH
You will also find an overview of your installments. If you bought your phone with SWITCH you can also see when you’re eligible of switching your phone to a newer model.

To get full access to the app you need to be a Telenor Denmark customer and have a Telenor ID account. If you do not have an account, it’s easy to create one in the app. You can also use the app with limited access via SMS login, which also works for B2B users.

Ratings and reviews

Much better to login and use the app with the MitID login. They used to have an issue with the login and now it works smooth. Easy to navigate.

Automatic pay doesn't work for my last payment for the phone. how convenient. Tried to pay online , it gives me an error. Tried to take your app and log in , doesn't work. Yep. Worst phone company ever.

Asking me to update... Yet there is no update... I'm stuck on an infinite loop.

What's new

LOGIN HAS JUST BECOME A LOT EASIER!

Welcome to the update you all have been waiting for! My Telenor is changing login method, so you now have to use MitID/NemID. We know you’ve asked for this for a long time, and we have finally been able to make it happen!

What does that mean to you? It doesn’t mean a lot to the things you can use My Telenor for once you have logged in. But the login process itself has become a whole lot easier.