Mit Telenor, Danmark

3.9
1.55K reviews
100K+
Downloads
Content rating
Everyone
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About this app

My Telenor is your shortcut to a general overview, fast answers, and the best new offers.
This app provides you with several self-service options right when you need them. Keep up to date with your bills and payments, take control of your data usage and buy extra. You might even find a good deal.

- All your subscriptions
Get an overview of your own as well as your family members’ subscriptions. Mobile, broadband and mobile internet can all be found on there. You can also check how much data your kids have left and see when your contract expires.

- An overview of extra usage
Get an easy overview of extra usage not already included in your subscription. This could be calls, messages, data usage abroad, or donations and competitions.

- Overview of your bills
Get the best overview of your bills in the app and check that everything is okay.

- Pay your bills
You can also pay your bills directly in the app if you haven’t registered a payment card or signed up for a direct debit.

- Change payment method
Did you get a new credit card? Or do you want to sign up for a direct debit? The app lets you do it in a quick and easy fashion through only a few steps.

- Buy extra data
If you have run out of data, you can top up directly in the app. You can also top up data abroad and buy extra data deals before you go – both in Europe and the rest of the world.

- Information about your subscription
You’ll find all the important information about your subscription(s) in the app, such as your sim card number, PUK code and broadband number plus the name and the price of your subscription.

- Family overview
You can view your family’s usage directly in the app and get a simple overview of your Samlerabat, if you have more than one subscription.

- See coverage and report errors
Have you experienced bad coverage on your mobile or mobile broadband? We’d love to hear from you – you can report bad signal and coverage faults directly from the app. Our technicians will investigate the issue when you report a problem.

- View communication from Telenor
The app gives you a full overview of e-mail communication from Telenor. This is the easiest place to find information such as an old Wi-Fi password or the receipt of a purchase.

- Check installments and SWITCH
You will also find an overview of your installments. If you bought your phone with SWITCH you can also see when you’re eligible of switching your phone to a newer model.

To get full access to the app you need to be a Telenor Denmark customer and have a Telenor ID account. If you do not have an account, it’s easy to create one in the app. You can also use the app with limited access via SMS login, which also works for B2B users.
Updated on
May 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
1.5K reviews
Andrea Palessandro
April 15, 2025
As of today, I can no longer log in using MitID. I get the following message: This is embarrassing An error occurred while trying to complete your request. Please try again later.
Telenor, Denmark
April 16, 2025
Du skal naturligvis kunne logge ind, Andrea 🤝😊 Jeg drøner straks videre med din feedback på fejlen - og i mellemtiden kan du bruge en almindelig browser til at logge ind 😊 Linda, Telenor
Ionut Ciofu
May 25, 2025
Not good at all... verry lazy log in... need to try several times and to wait few minutes every time :(
Telenor, Denmark
May 26, 2025
Æv, det skal selvfølgelig bare være nemt og ligetil 💙 Ved udfordringer som denne, skal du sikre dig, at du har seneste softwareopdatering installeret på telefonen og seneste opdatering på appen. Derefter må du gerne melde retur på appfeedback@telenor.dk, hvis du fortsat oplever samme opstart 📬 Julie, Telenor
Shishir Gajurel
March 6, 2025
The worst app ever I have used in my entire life, whenever I try to log in using MITID, always lazy loading and at last waiting for 1 minute loading failed, thanks to the developer.
1 person found this review helpful
Telenor, Denmark
March 7, 2025
Thank you so much for your feedback – we really appreciate it! 💙 We are well aware of the challenges with the MitID login, and we are working hard to resolve it. Unfortunately, I don't have an exact timeline right now, but we are on it 💪 Best regards, Cecilie, Telenor

App support

About the developer
Telenor A/S
ppda@telenor.dk
Skelagervej 9 9000 Aalborg Denmark
+45 60 50 72 71