Calabrio WFM MyTime

Calabrio AB

About this app

Calabrio WFM MyTime requires a minimum Android version of 5.0

Calabrio WFM MyTime is a fully functional interactive application, allowing users of the Calabrio WFM solution to view and manage their work schedules. The Calabrio WFM MyTime app is compatible with Cloud and On-Premise installations, to allow users to check and manage their schedules from anywhere at any time.

Users can view their schedule day by day, week by week or month by month. Using clear and simple pages, users can clearly see all activities during a day, when they are scheduled for lunch, what time they finish, what overtime they are working. It’s also possible to view team members’ schedules, allowing easy coordination for meetings and other activities.

Users can easily notify any absence due to sickness, request vacation, and check the status of a request. Advanced, but simple to use features, also include the setting of availability and shift trades. Setting availability is a great feature for many agents, but especially for part time workers such as students, who need to be able to vary their work times. Through a powerful shift trading functionality users can quickly adapt working times with colleagues to suit their own lifestyle, all with a few simple finger touches. A great feature for agents, and a huge time saver for their supervisors. Naturally notifications and messages can be viewed so you can quickly know of any changes.

Please Note: A customer's IT department must allow agents to have access to MyTime from the Internet before this app may be used.

Ratings and reviews

It looks and operates the exact same as the mobile website...which is mediocre at best. Trying to manage agent schedules and add activities is very difficult as they don't fit on screen well for viewing. Personally, if I have to use my phone and Teleopti, I'll visit the website in desktop mode where I can see everything I need and zoom in as required.

It simply is not user friendly for employees. It gives very little instruction and no trouble shooting options upon start up for people who don't understand or remember what it is asking for. However, if it works like it does on my work computer ot an amazing easy to use thing. I am not sure if the app and program on computer are sperate but honestly think the app should give other start up options beside the URL then I would be saved a 2 hour bus ride to ho see if my time off was approved.

Since the update, I can't use the auto fill saved username and password anymore and I had to manually type in everything. I do use the auto fill, it says page you're trying to access is expired. Very inconvenient. And also, you can't tap faster to set the time up and down bc it'll open the time zone settings etc. Like seriously? You want us to tap like a turtle or sloth?

What's new

- Security fixes