I liked the old app alot better. It didnt crash as much. It would record lengthy videos as long as there was motion. If you wanted to focus on only one cameras view in the playback slot more videos would pop into view that you didnt see when say all 4 cameras wer selected! Now you still see the same amount of videos. Whenever I go full screen, when i turn the view sideways for a bigger picture? It always crashes & I have to log back in again! Inconvenient when viewing your live feed! Please fix
14 people found this review helpful
Everytime you need to connect a camera it takes 40 minutes minimum, if it even happens at all. It has been this way for the multiple years I've used this app, which is a shame because the camera is exactly suited to my needs when I get to use it. My issue is after you connect to the camera to BT for me it just signs you out without completing the set up.
2 people found this review helpful
Overall, the experience has been decent. We have two, considered another, devices in our home, but the app is horrible. It works 75% of the time and the other 25%, it has a lot of issues loading recordings, changing cameras, keeps asking to verify email and won't do it, etc. One camera has problems staying connected and a lot of times, it won't let me turn on the motion sensor. Very frustrating.
9 people found this review helpful
Tend Insights Inc.
March 9, 2020
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at firstname.lastname@example.org? We'll help fix the issues.