THEIOX-INSITE puts your entire smart metering operation in your pocket. Monitor smart electricity meters across every facility site in real time — track health, balances, consumption, and alerts, and resolve issues before they escalate.
Built for facility managers, property operators, and energy teams who manage prepaid and smart sub-metering across residential blocks and multi-site portfolios.
KEY FEATURES
• Site health dashboard
See total meters, health percentage, warnings, critical issues, and active alerts at a glance.
• Smart meter monitoring
Drill into any meter for live balance.
• Balance & recharge status
Spot low-balance and zero-balance meters instantly, with reminders so no connection goes dark unexpectedly.
• Communication status
Track which meters and gateways are online, disconnected, or last seen — catch comms failures early.
• Resident details
Quickly reference flat, block, resident name, and contact for every connection.
• Support tickets & complaints
Raise, view, and follow up on support requests and complaints without leaving the app.
• Issue reporting
Report problems on the spot with photos and media captured right from your device.
• Alerts & notifications
Stay on top of critical events, warnings, and meter reminders as they happen.
• Home-screen widget
Glance at site health and meter status without opening the app.
• Secure sign-in
Fast, private access with biometric authentication (fingerprint / face).
WHY THEIOX-INSITE
Smart electricity metering generates a lot of data. THEIOX-INSITE turns it into clear, actionable insight — so you spend less time chasing status and more time keeping sites running.
Monitor from anywhere. Act in seconds. Keep every meter healthy.
Download THEIOX-INSITE and take control of your facility's energy metering today.
Monitor smart electricity meters, balances & alerts across your facility sites