Arbitrarily cancel routes without prior warning during rush hours. Inconsistent bus service. The buses and trams will take you there, but the when is entirely up to them. The app updates often after the fact with little to no warning about the cancelations.
Very inaccurate time predicitons, not user friendly, doesn't show on the map where detours are. Basically a terrible app.
2 people found this review helpful
DON'T USE THE APP OR BUS SERVICE The app is as reliable as the bus schedule. Buses randomly appear or disappear, the radar is off quite often. Once the app even told me the bus was at the stop (which, in case the bus was silent and invisible, would've been correct) for 10min, after which it just vanished from the radar, so I had to go by train. A driver left me at the stop while making eye contact, even though I waved. A lot of people don't know how to or if they should wear a mask on the bus.
5 people found this review helpful