TheQuickAssist

Prominno-developers

About this app

The Quick Assist mobile app helps teams manage customer conversations from anywhere. Stay connected with your workspace, view live chats, respond to customers, assign agents, manage labels, and keep track of conversation activity in one simple mobile experience.
Built for support and sales teams, The Quick Assist makes it easier to handle customer messages quickly and keep conversations organized across your team.
Key features:
View and manage live customer conversations
Reply to chats from your mobile device
Assign conversations to agents
Track customer profile details and conversation history
Manage labels and filters for better organization
Receive notifications for new customer activity
Switch between workspaces easily
Use a clean, mobile-friendly interface for daily support work
The Quick Assist is designed for businesses that want faster response times, smoother team collaboration, and better customer support while away from the desktop.

What’s new

We are excited to launch the first release of The Quick Assist mobile app.
This initial version brings core customer support features to mobile, helping teams manage conversations and respond to customers while on the go.
Included in this release:
View live customer conversations
Reply to customer chats from mobile
Assign conversations to team agents
View customer profile and conversation details
Manage labels and filters
Receive customer activity notifications
Switch between workspaces