
A Google user
The app is terrible now! I haven't been able to open it since it updated, even after uninstall and reinstall. I'm also really not happy with the new online banking layout, there are pie charts that tell me how much I spent but doesn't break it down to I can see what purchases are what and I can't catagotize bills that it doesn't recognize so none of that data helps me.
14 people found this review helpful
Thomaston Savings Bank
September 12, 2019
Hi Nessa, We want to help you troubleshoot the issue with your app. Can you call us at 860.283.1874?
For the spending tracking, you can click on the different colors of the chart to see what category your spending came from. You can breakdown and add to the categories in the transaction section under the iFi tab.

Taylor Pogson
This app used to be amazing but the newest update completely destroyed it. I have to uninstall it and reinstall every time I want to use it. When I try and log in, the app either doesn't recognize my user ID/password or, when it does, it never loads in and I'm just stuck on the login page with a spinning loading circle. Why break what was already perfect?
1 person found this review helpful

Big Brown
Wish I could go no stars, app doesn't load, made me reset my login info and still didn't work, Uninstalled and reinstalled didn't work, getting to the point im thinking of switching banks, every way to reset something needs your account number but can't access account to get it, it's the biggest waste of time and energy but only easy way to check account when you need to
4 people found this review helpful