Threadkite puts every way your customers reach you in one inbox: website forms and chat, marketplaces, email, texts, WhatsApp and calls. One thread per customer, so the whole team sees the full story. The app is for your team on the move.
NEVER MISS A LEAD
• See new leads the moment they arrive, and who is looking after each one.
• Get a notification when a lead is yours, a customer replies or a reply is nearly overdue, with quiet hours when you're off.
• Today shows what needs you now: new leads, replies waiting and tasks due.
REPLY FROM ANYWHERE
• Reply by email, text or WhatsApp from the same thread, with your saved replies and templates.
• Let AI summarise a long thread and draft a reply for you to check and send.
• Record a short video for a customer and see when they watch it.
• Send a reply later, or snooze a thread until the customer answers.
• Read recent threads with no signal; replies send when you're back online.
CALLS AND VISITS
• Call a customer with one tap, then note how it went in a few taps.
• Log a walk-in or phone lead in seconds, or scan a business card to add a contact.
• Book appointments and set follow-up tasks so nothing slips.
WORK AS A TEAM
• Assign threads, leave notes and mention someone to bring them in.
• Switch between inboxes, and between businesses if you work for more than one.
• Lock the app with Face ID or your fingerprint.
Sign in with the account your business gave you, or set up your own business's inbox in the app. Your business's plan is managed on the web; nothing is sold in the app.
Every customer message, lead and call in one inbox. Reply from anywhere.