Threadkite

Content rating
Everyone
1+
Downloads
Content rating
Everyone
Learn more
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About this app

Threadkite puts every way your customers reach you in one inbox: website forms and chat, marketplaces, email, texts, WhatsApp and calls. One thread per customer, so the whole team sees the full story. The app is for your team on the move.

NEVER MISS A LEAD
• See new leads the moment they arrive, and who is looking after each one.
• Get a notification when a lead is yours, a customer replies or a reply is nearly overdue, with quiet hours when you're off.
• Today shows what needs you now: new leads, replies waiting and tasks due.

REPLY FROM ANYWHERE
• Reply by email, text or WhatsApp from the same thread, with your saved replies and templates.
• Let AI summarise a long thread and draft a reply for you to check and send.
• Record a short video for a customer and see when they watch it.
• Send a reply later, or snooze a thread until the customer answers.
• Read recent threads with no signal; replies send when you're back online.

CALLS AND VISITS
• Call a customer with one tap, then note how it went in a few taps.
• Log a walk-in or phone lead in seconds, or scan a business card to add a contact.
• Book appointments and set follow-up tasks so nothing slips.

WORK AS A TEAM
• Assign threads, leave notes and mention someone to bring them in.
• Switch between inboxes, and between businesses if you work for more than one.
• Lock the app with Face ID or your fingerprint.

Sign in with the account your business gave you, or set up your own business's inbox in the app. Your business's plan is managed on the web; nothing is sold in the app.
Every customer message, lead and call in one inbox. Reply from anywhere.
Updated on
Nov 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection

What’s new

• A cleaner, messaging-style look for threads, replies and the inbox
• Tap a customer's name in a thread to see their details, call them or search
• Support inboxes: Send and resolve, request subjects and quiet requests closing by themselves
• Calls ring full screen on Android 14 and later once you allow it in Settings > Calls
• Calls now work with your own Twilio account
• Suggested companies from customers' email domains
• Fixes and speed improvements
Content rating
Everyone
Learn more

App support

About the developer
Haswent
support@haswent.com
124-128 City Road LONDON EC1V 2NX United Kingdom
+44 20 3920 7611