
Gigi M.
Logs me out every time I add an item. It's not just the app, either: Chrome and Firefox do the same. I log in, make my selections, add the item, and either get a 401 error (in the app) or the website logs me out. What's the point of enrolling in Rewards if I can't even stay logged in long enough to order?! I love the food, but hate how glitchy the online ordering system is!

Martin Zeidel
- Flag inappropriate
- Show review history
The app is fine, at first there was a problem signing in and there's constant updates which luckily nowadays get updated pretty quickly while in the store. The app is ok that you can see how many points you have. Before the app you could see your points on your receipt and not have to bother with an app as it would automatically go from the credit card you use, great thing now is that you can use multiple credit cards if you need and still get the points on one app.
BURRITO GROUP HOLDINGS LLC
March 28, 2025
Thank you for the feedback Martin, it is always extremely helpful to hear from actual customers using the app. Apologies for the multiple updates. We launched the app mid-February and have been improving and optimizing over the last month. The updates should be a lot more infrequent now.

Jim Taulbee
Great food. Really enjoy the options and quality is top notch. My only complaint is that when its busy, my food gets cold waiting for the people in front of me to get their toppings and pay.