Emergency Plus

National Triple Zero Awareness Work Group

About this app

Save the app that could save your life – Emergency Plus.
 
In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.
 
‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.
 
When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:
 
* Is someone seriously injured or in need of urgent medical help?
* Is your life or property being threatened?
* Have you just witnessed a serious accident or crime?
 
If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.
 
The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.
 
With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately.
what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

Important – if there is no mobile coverage on any network, you will not be able to reach the Emergency Call Service via a mobile telephone​​.

Ratings and reviews

Highly recommend you install this app and have it available on your phones home screen in case of an unseen emergency or an obvious emergency situation requiring urgent help. It gives you your GPS coordinates, along with three different words emergency services can locate you by (within 5m). CPR section too! This upgrade is quicker and easier to use with more easy to find emergency services phone numbers. I've used this once with Ambulance Tas, and it works. Thanks for the latest update 👌

This app went seriously bad after the last update. Its main function of showing where you are is now seriously impaired. After starting the app it takes several minutes for the address to appear and many minutes more for the latitude and longitude to appear. OK I guess if your emergency isn't urgent. Prior to the update the location appeared instantly. The developer responded quickly and the problem is now fixed. Working well now.

This app recently updated via Play Store to version 3.0.0 and is now non-functional. The app no longer shows where I am. The map now shows me as somewhere in Africa with no GPS or three word location! Even the icon and in-app images look broken. Location fixed in version 3.0.2. Update location button now working on version 3.0.3. (App icon and loading image still clipped.)

What’s new

Important compatibility update for newer Android versions, with performance and stability improvements.