Emergency Plus

National Triple Zero Awareness Work Group

About this app

Save the app that could save your life – Emergency Plus.
 
In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.
 
‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.
 
When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:
 
* Is someone seriously injured or in need of urgent medical help?
* Is your life or property being threatened?
* Have you just witnessed a serious accident or crime?
 
If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.
 
The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.
 
With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately.
what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

Important – if there is no mobile coverage on any network, you will not be able to reach the Emergency Call Service via a mobile telephone​​.

Ratings and reviews

This is an app everybody should have on their phone. For the average, untrained person, it can be extremely difficult to think rationally in an extreme emergency due to adrenaline coursing through your system that often leads to panic. Giving information such as your whereabouts if you are in an unfamiliar place can make things worse. This app can lessen that sense of panic by giving you everything you need at your fingertips and if you don't know where you are what3words is just brilliant.

Your app sometimes displays the "what3words" text wrong between the "Home" screen and the "My Location" screen. At times on the "My Location" screen, the 3rd word is missing letters at the end of the word. But on the "Home" screen all letters appear. Thus, different words can be displayed when at the same location on the 2 different screens. If this review is monitored and your require clarification I have screenshots to illustrate.

Perfect app for its purpose: something to contact help in the event of an emergency. No frills; it opens up quickly and silently every single time, and provides location data as soon as possible, including GPS coordinates and address. Important contacts are listed clearly, there are no little buttons or menus to mess around with. The design of the app is clean and simple. The designers of this app understand what needs it must fulfill. A must have, in case of emergencies.

What's new

Improved location functionality with what3words integration, performance and visual display for contemporary smartphones. Minor updates to resolved performance issues for users running Android 8.0 and earlier.