Alton Towers Resort - Official

Alton Towers Resort

About this app

The official Alton Towers Resort App is the ultimate guide to help you enjoy Britain's Greatest Escape! With queue & show times, a detailed map with wayfinding, personalised day planner, digital wallet to store your tickets and passes as well as top tip notifications through the day - the Alton Towers Resort App is here to help you plan the ultimate visit. Features include:

Plan your visit – Purchase tickets, fastrack & more in just a few taps then access them via the digital ticket wallet.
Enjoy more fun - Plan your route around the Resort and locate nearby facilities with our detailed map,
Don’t miss out – use our helpful day planner to personalise your day ensure you make the very most of your visit
Ride Times – Find out the current waiting time for your favourite rides & attractions.
Show Times – Set a reminder for all our shows so you don’t miss out!
Top Tip Notifications – Receive notifications from our team throughout the day featuring top tips to help you make the most out of your visit

Download the Alton Towers Resort App to make the most out of your visit to Britain’s Greatest Escape!

The App uses your location to keep you up to date with offers, events and activities relevant to your location.

Ratings and reviews

This app is absolutely horrific. The app is very difficult to get connection on, and I struggle to access it many times. Also, the fastpass system is broken. Far too many people are able to purchase them leading to up to an hour queue even if you have one. Me and my family where very disgruntled when we bought a fastpass and had to still queue for ages. Also, the in app queue times are very innaccurate. I waited double the projected time on the app. Overall it is just awful.

i didnt have any signal while in the park like i useally do this year, so the queue times never worked, im with o2, but two of us were with EE and Vodaphone and theres work, sometimes a bit slow but worked. dont know if you can improve that with the phone companies coz its never been a problem before. apart from that, it works great

Worked last year, opened it again and just sticks on the 'do you want to switch on bluetooth' screen. No way to scroll down to say yes or no. No way to proceed. Cache cleared and reinstalled to no avail.

What's new

Get set for your overnight stay and check-in to your accommodation simply and quickly through the app. When your room is ready, use your collection code to pick-up your room key from reception.