TicAte Inbox
Everyone
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About this app
TicAte Inbox is the phone app for TicAte, the shared inbox for businesses that talk to customers on WhatsApp, Instagram and Messenger.
Answer customers from anywhere
• Every customer chat your team handles, in one list — filter by Unread, Mine, Unassigned, tag or number
• Reply with text, emoji, photos, documents or an approved WhatsApp template
• Your team's quick replies: type "/" or tap ⚡, filled with the customer's name
• Reply to a specific message, and see templates, lists and button taps as the customer saw them
• Delivered and read ticks on every message, and a clear note when the 24-hour window has closed
• Record and send voice notes, react with emoji, and reply to or copy any message
• AI help in every chat: a hot, warm or cold read of each lead, a one-tap summary, and guidance for the assistant
Work as a team
• Assign a chat to anyone or to a team (Sales, Support…), mark it pending, close or reopen it
• Private notes inside a chat — @mention a teammate and they're told
• Full customer profiles: details, tags, custom fields, notes and deals; call or open in WhatsApp in one tap
• See and manage customer meeting bookings: confirm, cancel or tell the customer
• Filter by unread, mine, unassigned, lead, agent, team, tag, number or date
• Switch between your workspaces in one tap
• The same permissions you have on the web — nothing more
Never miss a customer
• Notifications for new customer messages and mentions — all your chats, only those assigned to you, or paused for a while
• App lock with your fingerprint, face or PIN
TicAte Inbox needs a TicAte account and a business number connected to TicAte. Sign in with the same TicAte account you use on the web at app.ticate.com.
WhatsApp, Instagram and Messenger are trademarks of Meta Platforms, Inc. TicAte is an independent business solution built on Meta's official APIs.
Answer customers from anywhere
• Every customer chat your team handles, in one list — filter by Unread, Mine, Unassigned, tag or number
• Reply with text, emoji, photos, documents or an approved WhatsApp template
• Your team's quick replies: type "/" or tap ⚡, filled with the customer's name
• Reply to a specific message, and see templates, lists and button taps as the customer saw them
• Delivered and read ticks on every message, and a clear note when the 24-hour window has closed
• Record and send voice notes, react with emoji, and reply to or copy any message
• AI help in every chat: a hot, warm or cold read of each lead, a one-tap summary, and guidance for the assistant
Work as a team
• Assign a chat to anyone or to a team (Sales, Support…), mark it pending, close or reopen it
• Private notes inside a chat — @mention a teammate and they're told
• Full customer profiles: details, tags, custom fields, notes and deals; call or open in WhatsApp in one tap
• See and manage customer meeting bookings: confirm, cancel or tell the customer
• Filter by unread, mine, unassigned, lead, agent, team, tag, number or date
• Switch between your workspaces in one tap
• The same permissions you have on the web — nothing more
Never miss a customer
• Notifications for new customer messages and mentions — all your chats, only those assigned to you, or paused for a while
• App lock with your fingerprint, face or PIN
TicAte Inbox needs a TicAte account and a business number connected to TicAte. Sign in with the same TicAte account you use on the web at app.ticate.com.
WhatsApp, Instagram and Messenger are trademarks of Meta Platforms, Inc. TicAte is an independent business solution built on Meta's official APIs.
Your team's WhatsApp, Instagram and Messenger chats in one shared inbox.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 6 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Sign-in now returns to the app reliably. Always uses a light theme. New: pause or hand over the AI assistant in a chat, Tic Buddy to draft, polish and translate replies, and a plan renewal reminder for owners and admins.
App support
phone
Phone number
+919486524315
About the developer
JALIP SOLUTIONS
support@jalipsolutions.com
No.326, Chinna Kattupadi, Kattupadi Adukkamparai
Vellore, Tamil Nadu 632011
India
+91 94865 24315