Ticketerlebnis

GO-ITC GmbH

About this app

TicketErlebnis – The professional ticket management solution for event organizers

TicketErlebnis offers event organizers a comprehensive solution for managing and controlling tickets via professional ticketing systems. The app seamlessly connects online ticket shops with mobile on-site management.


TicketErlebnis MAIN FEATURES:

• TICKET MANAGEMENT

- Real-time retrieval of all sold tickets

- Clear overview by category and event

- Intelligent search function by name, event, or ticket code

- Filtering by status (Open/Checked In)

- Automatic offline availability of all tickets

• CHECK-IN SYSTEM

- Fast barcode/QR code scanner for entry control

- Quick check-in directly from the ticket overview

- Manual code entry possible

- Offline check-in with automatic synchronization

- Double check-in prevention

- Detailed ticket information at every check-in

• ADVANCED CODE MANAGEMENT

- Integration of your own manual ticket codes (CSV upload)

- Management of advance ticket sales codes

- Separate statistics for shop tickets and additional codes

- Cross-event code management

• REPORTS & STATISTICS

- Real-time check-in progress with Visual Display

- Tickets broken down by category

- Code statistics per event

- Box Office Counter

- CSV Export of all ticket data

- Synchronization status overview

• BOX OFFICE MODE

- Separate login area for box offices

- Event-specific sales counters

- Easy sales recording at the touch of a button

- Undo function for incorrect entries

- Automatic synchronization with the main system

• USER MANAGEMENT

- Administrator and standard user roles

- Data protection-compliant display (names only for administrators)

- Separate profiles for event organizers and box offices

- Secure API key management

• TECHNICAL FEATURES

- Offline-first architecture for reliable operation

- Automatic background synchronization

- DNS-over-HTTPS for maximum availability

- Intelligent retry system for connection problems

- Pending queue for offline actions

- Multi-event support

- Responsive design for all screen sizes

• SECURITY & RELIABILITY

- Encrypted API communication

- Local data storage for offline operation

- Automatic conflict resolution

- Detailed error management

- Robust network error handling

PERFECT FOR:

- Festivals and large-scale events
- Concerts and live events
- Trade fairs and conferences
- Sporting events
- Theater and cultural events
- Multi-location events
- Events with a network of ticket outlets

BENEFITS:

✓ Fast and reliable check-in process
✓ Works even without an internet connection
✓ Clear, real-time statistics
✓ Easy operation for entrance staff
✓ Central management of all ticket sources
✓ Professional ticket outlet integration
✓ No double check-ins possible
✓ Detailed reports for event organizers

The app requires a connection to a compatible Ticketing system with a corresponding API interface. A valid API key or WordPress login is required for use.

TicketExperience – Professional ticket management that simply works.