Terrible app. I have had this app for over 12 months and it is as bad today as it always has been. I cannot search for items as it just freezes & gives me a blank screen. If I try to view items again it freezes and gives me a blank screen. If I try to login it kicks me out. Sort it out as you are losing a lot of sales through poor app management. Useless!!!! 😤
Poor Loads like a website. If you click on an item to view, the previous page has to load again. Makes this app less useful than the website itself as you cant open items in a tab and go back without losing your place. Pretty pointless.
The most awful and slowest app ever. Literally takes about 20 seconds to load a product and even longer to load the wishlist. Has been like this for ages. Not like a proper app. Every time I go on it, I quickly go off it as it just frustrates me how slow it is.
It's keeps showing the tec notice This app has been good but now it just shows the it's not you it's us notice. I've deleted the app and installed it again and it's still doing it. Really annoying!! Please sort it out!!
Poor UX Could be a great shopping app but missing basic things like hi-res photos and it's so aggravatingly annoying when you click to see the photo bigger and you then can't scroll the rest of the photos?! You have to go back to the small ones scroll to the photo you want to see then click the zoom button AGAIN. It's made me stop shopping more than once. Very poor basic functionality missing and obvious it's not been checked for UX.
Going downhill... Use to love the app but now when things are removed from basket (out of stock) it doesn't update properly and it doesn't apply discount codes. Have contacted new look twice but received no useful help. Have tried on many devices, Android and apple, computer, phone and tablet, but still won't let me apply codes. Hopefully it'll get fixed.
Richer push notifications to ensure you’re the first to hear about exclusive offers, latest trends, new arrivals, style tips and much more.
Minor bug fixes and enhancements.
Whatever your shopping needs, get in the know with 24/7 fast fashion on the go.