
John Moorman
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You can't cancel a pick-up after you select a helper. You can't message a helper before selecting them. There is no way to know if that helper will fulfill your needs without a conversation. I posted for immediate help and selected the first helper, but they can't show up until an hour after the time slot and they refused to cancel. I have no power to cancel until much later, and the app charged me up front, so I am held hostage by this person who wants my money but doesn't care about my time.
6 people found this review helpful
Hi! The statistics and helper profile should provide the information that you seek, which we also are working to improve. We only reserve the payment to make sure the money is there, and you can either ask the helper to cancel or cancel when the time runs out to give the helper a chance to complete the task during the time slot. support@tiptapp.com

Zak Abd
I really like the app, but I wish the Android version had feature parity with iOS. For example, I can't see reviews on my profile or other people's profiles on Android, even though I'm using a modern Samsung phone with the latest updates. There are also several other design details that look better on iPhone. Please bring the Android app up to speed!

Georgios Jason Efstathiou
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the service is great. But what the hell, this is the buggiest app I ever used. So many random errors, confusing design, crashes... theres a button to "increase price by 5€". tap it, it says Success! then immediately "sorry, something went wrong", price didn't actually increase. Come on y'all.
2 people found this review helpful