![](https://play-lh.googleusercontent.com/a/ACg8ocIcPaqtwkp3-U4EtRu4Uhj687_6A40_O_owZaV3pn2JU-dtyA=s32-mo)
Sheu-Hammad Abubakar Olawale
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1. Good! Little bit delay i receive alert,but worse part is ₦4 deduction on every inflow transaction,i don't understand what charges are for,but if it is SMS alert charge,there should be option out in the app which is not. 2. Kindly try to feature (CS)live chat and other contact means on the app
![](https://play-lh.googleusercontent.com/a-/ALV-UjXE0GedUrDVZJAQcKbcBjR-hQXxrF3rIaoDY5SUQLvMxOUr41N3=s32)
Nura Salisu
I can see that there's improvement on crediting customer's account in time, don't too much delay be back as tradition like before.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJgbYLSDQhPBD3xMLh6lEawB5Q9mGxF7yMDQ0-togbcT619tA=s32-mo)
Jolly Chukwuemeka
I opened an account with you for an urgent. Did a transfer in and you received it. Tried to use the account to pay for what I needed to and it showed "Account status Invalid". I've emailed you my ID, Utility Bill, etc despite already uploading them on the app initially. It's been 3 weeks now. And my Status is still invalid. This is actually distasteful. Thankfully, I didn't send in the full amount I needed otherwise I'd have been completely stranded till date Fix up
25 people found this review helpful
Titan Trust Bank
February 17, 2022
Hi Jolly, our apologies for your experience. We would like to investigate further as account regularization takes a maximum of 2 working days if you provide all the required information. Kindly call us on 012265100 to resolve this.