TixDesk
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About this app
Manage and resolve your technical issues faster with the TixDesk ββApp!
The TixDesk ββApp is a smart solution to bridge communication between you and your IT Support team. Now, reporting operational issues, tracking repair progress, and discussing with agents can be done right from the palm of your hand, anytime, anywhere.
Key Features of the Helpdesk App:
- π« Create a Ticket Hassle-Free
Encountering a hardware, software, or work facility issue? Report it in seconds. Simply fill in the issue details, select a category, and your support ticket will be instantly added to the technical team's queue system.
- β±οΈ Monitor Integrated SLAs (Real-Time)
No more uncertainty. Transparently monitor the Service Level Agreement (SLA) deadline. You can view the remaining ticket resolution time in real time to ensure your issue is handled promptly and prioritized.
- π¬ Real-Time Chat System
Need to provide additional information? Use the live chat feature within the app. Instantly chat with the agent responsible for your ticket for more responsive and interactive coordination.
Increase your work productivity and don't let technical issues hinder your day. Download the TixDesk ββApp now!
The TixDesk ββApp is a smart solution to bridge communication between you and your IT Support team. Now, reporting operational issues, tracking repair progress, and discussing with agents can be done right from the palm of your hand, anytime, anywhere.
Key Features of the Helpdesk App:
- π« Create a Ticket Hassle-Free
Encountering a hardware, software, or work facility issue? Report it in seconds. Simply fill in the issue details, select a category, and your support ticket will be instantly added to the technical team's queue system.
- β±οΈ Monitor Integrated SLAs (Real-Time)
No more uncertainty. Transparently monitor the Service Level Agreement (SLA) deadline. You can view the remaining ticket resolution time in real time to ensure your issue is handled promptly and prioritized.
- π¬ Real-Time Chat System
Need to provide additional information? Use the live chat feature within the app. Instantly chat with the agent responsible for your ticket for more responsive and interactive coordination.
Increase your work productivity and don't let technical issues hinder your day. Download the TixDesk ββApp now!
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Whatβs new
Selamat datang di Aplikasi TixDesk! Nikmati kemudahan pengelolaan tiket dan sistem desk bantuan langsung dari perangkat Android Anda.
- Buat Tiket Mudah: Laporkan masalah atau buat permintaan layanan IT dalam hitungan detik.
- Pantau SLA Real-Time: Cek batas waktu penanganan tiket Anda secara langsung tanpa perlu menebak.
- Real-Time Chat: Diskusikan detail kendala langsung dengan agen yang menangani tiket Anda.
- Buat Tiket Mudah: Laporkan masalah atau buat permintaan layanan IT dalam hitungan detik.
- Pantau SLA Real-Time: Cek batas waktu penanganan tiket Anda secara langsung tanpa perlu menebak.
- Real-Time Chat: Diskusikan detail kendala langsung dengan agen yang menangani tiket Anda.
