
G Perez
- Flag inappropriate
- Show review history
Your new style website is very difficult to operate when you try to pay with a credit card or debit card It doesn't let you. only accept bank account. Information for payments on mine.That needs to be fixed Also, Trying to log in is difficult. It doesn't want to accept my password and you gotta put forgot password and start over again, so really changing it went from good to bad on your website. You want my honest opinion there it is
1 person found this review helpful
Globe Life And Accident Insurance Company
June 10, 2026
Thank you for your feedback. We want to let you know we have a dedicated web assistance team. Please reach out to us at 877-491-8246 or email CustomerPortalReg@Globe.Life for personalized assistance with any issues you are having. We apologize for the inconvenience, and we hope to hear from you soon.

Who Me
since updated several months ago, it is almost impossible to log into to pay my bill. I still dont fully understand how im able to log in each time. you tey to sign in and it wants you to change your password immediately. no matter what you change it to it has a prossesing issue, so you tey the other way on the page. after typing in policy #, underwriting company, and last name it still does nothing. sometimes after several attempts of the same thing over and over again it will just log me in
7 people found this review helpful
Globe Life And Accident Insurance Company
March 31, 2026
We are disappointed to hear that you've had trouble with our app, and we have a team ready to assist you. Please send an email to CustomerPortalReg@Globe.Life or phone us at 877-491-8246, Monday through Friday 7:30am-6pm Central Time. Your satisfaction is very important to us, and we hope to hear from you soon.

TSAISA KING
I just registered for this app, and it's the worst ever. I've been trying to log in for about 15 min, and it keeps telling me that I'm being logged out for 5 min of inactivity when I just literally logged in it's giving me anxiety already I'll pass. I'll just go back to making payments over the phone at least until they get a better creator for the app because it's not a good look as of now.
7 people found this review helpful
Globe Life And Accident Insurance Company
March 25, 2026
Tsaisa, we are sorry to hear you've had a frustrating experience with our app. Please send an email to cspolicyservices@globe.life for assistance. We hope to hear from you soon!