
Michael Worthington
This is one of the most poorly constructed apps I have ever installed. It got on my bad side right away when I had to scroll through over 60 years of individual calendar pages to enter a date of birth. Then after all that, it wouldn't let me register after double and triple checked the info. If I could give it a zero I would. The app sucks! I just hope the insurance is better than the app.
104 people found this review helpful

Sherlene Smith
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Unfortunately this app doesn't work properly at all. I thought I could pay my premium without any hassle, there's no option to make a single monthly payment. When viewing my transaction history payments aren't correct and processing dates are sometimes duplicated. Awesome
2 people found this review helpful
Globe Life And Accident Insurance Company
February 12, 2026
Sherlene, we are very sorry you've had trouble using our app, and we are here to help! Please send an email to cspolicyservices@globe.life and a customer care supervisor will reach out to get your issues resolved. Thank you for your feedback, and we hope to hear you soon.

Justin Berry
Unbelievable. Had my card information stolen on the Internet and had to get a new one. I try to update my new payment through the app and can't even login where I was able to before. I put in my login information and then they ask me to change my password. Ok, inconvenience but whatever. I make a new password and verify it, click submit and ERROR PLEASE TRY AGAIN. I've tried a million times there's no use. Now my policy's lapsed. Thinking about switching life insurance companies.
2 people found this review helpful
Globe Life And Accident Insurance Company
February 26, 2026
Justin, we apologize for the frustrating experience, and we want to help. Please send an email to cspolicyservices@globe.life for assistance. Thank you for letting us know, and we hope to hear from you soon.