McLeod Driver Sidekick

Tom McLeod Software

About this app

Driver Sidekick is an all-new app connecting drivers to the back office, expediting billing, and enhancing driver satisfaction. It features an updated, intuitive look and feel, a home screen “dashboard” view, and a dedicated set of permissions to ease implementation. Driver Sidekick is designed for drivers. They can easily see their current assignment and can use the filterable list views to quickly locate the information they desire.

Home Screen
On the Home Screen, the Current Assignment card welcomes the driver and provides load details, stop information, and appointment details and mileage to the next stop. The buttons visible beneath the card allow drivers to scan a document, create a new message, request time off, or run a Driver History Report. Drivers can review their most recent settlement details. Custom links allow the home office to curate employee communications, safety videos, links to vendor partners, benefit providers, and more.

Messages
Sidekick’s Messages center makes it easy to filter messages sent and received, read and unread. The app sends confirmation messages with tappable thumbnails to review scanned images for easy reference.

Loads
In the Loads section, Sidekick allows you to filter loads based on whether they’re available, in progress, or delivered. Each load type is color coded for consistency. The detail view for each load includes the following tabs: Stops, Map, Freight, and Images. The Stops tab displays key information about each stop on the load along with the load’s total miles. Drivers can see the stop’s average location rating and review the location after a visit, answering your custom questions. If freight is damaged, they can submit an OS&D claim, capturing photos of damaged freight and providing details as needed.

The Map tab allows drivers to see plotted commercial routes. The Freight tab displays weights, measures, and commodity information, along with safety training links for that commodity.

The Images tab displays a badge with a count of missing required images and allows drivers to review previously scanned documents. This way, drivers can easily see if a load is missing a required image from Rendition Customer because that missing document’s icon will be red. Drivers can also capture signatures, scan documents, and either take freight photos or upload them from the device’s photo library.

Pay
The Pay screen makes it easy for drivers to see their pay history and pending settlements. The list of paid settlements includes the check number, date and amount and is linked to the Settlement Summary PDF from LoadMaster. The Pay section is configurable. You can disable paid settlements, pending settlements, or the Current Check Card on the Home Screen.

Settings
Drivers can view their profile, which includes important dates like the driver’s work anniversary and the expiration of the driver’s physical and other certifications. You can enable automatic reminders to renew these credentials in LoadMaster. These reminders are sent to the driver as “push” notifications even when the app is not running on the driver’s device. If necessary, drivers can create a Motor Accident report that includes details and photos from the accident scene. The Support tab contains critical device and app data and a convenient button to request McLeod Support.

Administration
We’ve made Driver Sidekick customizable to fit your business needs. To enable or disable Driver Sidekick’s features, open Permissions Manager and scroll to Driver Sidekick. These granular permissions provide a great deal of flexibility for your implementation of Driver Sidekick.

Driver Sidekick requires McLeod LoadMaster version 22.2 or newer.

Ratings and reviews

Document capture is garbage and does not work properly most of the time. A default shutter button from the start would help out emencely. Navigating through the app is very sluggish, and the format loads are put in is a headache to look at, not to mention longer loads have to be set in separate messages cluttering up the inbox. Those are only a couple of the many issues this app has.

Will not allow choosing document type after scanning document. Will not send document without choosing document type. And "support" charges the company outlandish charges for problems with their app.

App is junk,keeps logging you out,will not let you log back in, saying connection closed/unable to generate token

What's new

* Added Navigate button to home screen for Google Maps or LME Route
* Improved handling of missing timezone info for Current Assignment
* Made app logging more efficient so issues can be diagnosed more easily