
Gary Dewyn
They had a fine document scanner but then they decided to change it. (Hint: Don't fix what ain't broke.) The new scanner is supposed to autodetect the document. It detects everything around the document and gives the document a funhouse mirror effect. That is if it bothers to take the photo. About 60% of the time it says Poor Light. If it was in a professional photo studio with four lights shining on the page it would still say Poor Light.
24 people found this review helpful
Tom McLeod Software
January 29, 2021
Hi Gary, please reach out to anywheresupport@mcleodsoftware.com or submit a Support Request through the App if you're having difficulty with image scanning. Our most recent update didn't change the document scanner, but simply delayed the time before the red "shutter" button appears. No changes were made to light detection or auto focus.

A Google user
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I haven't spent this much time waiting for things to load since the '90s. Crashes a lot, very unstable. Constantly refreshes message screen everytime you go to it instead of in the background. Has to retrieve macro forms EVERY time you start a new one instead of saving them natively. Basically, it takes 2-3 times or more longer to do things then it should take, when it works.
18 people found this review helpful
Tom McLeod Software
May 14, 2020
Hey David, we've incorporated a number of stability fixes in recent versions. Are you seeing fewer crashes these days with version 261+?

Christian Bartlett
Good luck sending a bol with less than perfect connection. App does not cache images even temporarily until uploaded, so you may end up re-taking photos of your bol many times. Also, good luck getting a quality image, it usually takes a few tries. On a plus note you can just save and crop an image on your phone and get a good laugh at the poor quality warning the app posts when you upload it, knowing it is much higher quality than using the app directly.
3 people found this review helpful
Tom McLeod Software
April 25, 2023
Hi Christian, have you tried adjusting the document scanning setting in your profile? There are four of them to experiment with.