TMS

MCRT Software India Pvt Ltd

About this app

TMS – Feature Description
1. Login & Access

Users can securely log in to TMS using the credentials provided by the administration team.

2. Dashboard

Users can view important ticket, lead, and activity information from a centralized dashboard.

3. Create Tickets

Users can create new tickets by entering the required details and submitting them for further action.

4. Manage Tickets

Users can view their tickets, update ticket details, change ticket status, and track ticket progress.

5. My Tickets

The My Tickets section allows users to quickly view and manage the tickets they have created.

6. User Tickets

The User Tickets section allows users to view ticket information, check ticket counts, and filter tickets based on dates.

7. Create Leads

Users can create new leads by entering the required lead and business information.

8. Manage Leads

Users can view their leads, update lead details, change lead status, and track the progress of each lead.

9. Custom Tickets

Users can create custom tickets for specific business requirements and manage their details and status.

10. Ticket Tracking

Users can monitor ticket progress, review previous updates, and keep track of ongoing ticket activities.

11. Lead Tracking

Users can monitor lead progress and update lead statuses as the business process moves forward.

12. Profile

Users can view their profile information and account-related details within the application.

13. Search & Filters

Users can easily find relevant tickets and records using available search and date-based filtering options.

14. Centralized Management

TMS provides a centralized platform to manage tickets, leads, custom tickets, and related business activities in one place.

What’s new

TMS