
Annette
No customer service. The company does not ever answer any emails, which is the only way to contact them. We set up tocomail as an annual subscription via their website, but last year, Google Play asked us to pay monthly. So, we assumed this was instead. But no, without warning, Tocomail also charged us the annual fee a few months later. I contacted them straight away and tried several times, but they never responded. I now have to cancel my credit card, so they can't charge me again. So bad.
1 person found this review helpful

Adam Leffler
Don't be fooled -once you set up your account they then hit you with the subscription fee. Currently about 2.30 GBP per month. I have deleted the app. It might be great but I object to the deception. I'm really sorry I didn't write this I think I'm being hacked
1 person found this review helpful
Tocobox Inc.
June 12, 2020
Thank you for trying Tocomail. It is clearly stated in the description that you have to subscribe, but you will not get charged until the 7-days trial expires.
You cannot be hacked or forced to subscribe to any service w/o confirmation in Google Play payment dialog. In any way, you can cancel the subscription anytime during or after free trial.

Martyn Kay
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Pay to use rubbish. Fair enough if that's your only revenue but make it so you pay for the app rather than waste time downloading only to find you need to pay to use it . Very annoying . Better yet state it in the description so people know . I really hate downloading supposed free apps only to find I have to pay to use them
58 people found this review helpful
Hello, thank you for trying Tocomail.
We do have it stated in the description: "FREE 7-days trial. You can cancel your subscription at no charge anytime during the trial period. Once you finish your trial, you’ll be charged on a recurring monthly or yearly basis on the day the trial was finished."