In the Tok&Stok app, you can buy furniture and decoration accessories to furnish your home quickly and safely. In addition, the app helps you track the status of your order and resolve your queries via chat!
If you are a home designer or just love interior decoration, get inspired by decorated environments and find a curation of items to plan and assemble bedrooms, living rooms and other environments. To visualize how each item will look in the spaces, use the augmented reality function and make a simulation to decorate with practicality.
In the Tok&Stok app you will find:
> Virtual store: your purchases safely
Find furniture and accessories for all environments and do your shopping quickly and easily. They are items to decorate bedroom, kitchen, living room, home office and much more. Buy safely and pay in up to 6 interest-free installments.
> Status of your order
Track your order, payment status and estimated delivery date wherever you are.
> Service via WhatsApp
Faster and easier to buy, track orders and talk to us. In the service area, you will find a direct channel to WhatsApp with just one tap.
> Support via chat
Do you have any questions about the product, payment or delivery? Talk to us through the chat available in the application itself!
> Trends and inspirations
We want you to be inspired by the app as you do in stores: it's easier to find our interior design trends for all environments and take advantage of each decorated space to make your choice easier. There are lines signed by renowned designers, exclusive collections and environments ready for you to be inspired and decorate your home whenever you want.
> Search by image
Take a photo or upload a file from your gallery of a room or object and easily find the furniture or accessory you're looking for, plus a curation of similar items.
> Search by tag
Do a specific search in the app by the QR Code or the product label code seen in the store, find it in the app and check out other colors, details and finishes. You can also check the price of items while shopping in our stores, which makes your experience more convenient and comfortable.
> Delivery rescheduling
If you've scheduled a delivery and need to reschedule the date, no problem. Even after completing the purchase, you can reschedule the order through the application in a few steps in your profile area.
> Cancellation and refund
We work hard to ensure that your decorating experience is always excellent. But, if for some reason you need to suspend your purchase, request the cancellation and refund directly through the application. You can choose to receive Tok&Stok credits, in a quick and practical way, or receive a refund according to the payment method used.