Tompkins Community Bank

Tompkins Financial Corporation

About this app

The Tompkins Community Bank Mobile App is a free mobile banking app that gives you the ability to aggregate all of your financial accounts into a single, up-to-the-minute view so you can stay organized and make smarter financial decisions. It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances.

FEATURES
Multi-Account Aggregation: View all of your financial information (balances, transaction history, merchant spending averages) in one place for on-the-go organization.

Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills.

Add Tags, Notes, & Images: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances.

Contact: Locate ATMs or branches and contact Tompkins Community Bank’s Customer Care Center directly from the app.

SAFE AND SECURE
The app utilizes the same bank-level security that protects you when you’re on Tompkins Digital Banking for desktop. The app also features a unique 4-digit passcode setting that prevents unauthorized access.

GETTING STARTED
To use the Tompkins Community Bank Mobile App, you must be enrolled as a Tompkins Community Bank Digital Banking user. If you currently are a Digital Banking user, simply download the app, launch it, and login with the same credentials. After you successfully login to the app, your accounts and transactions will begin updating.

Ratings and reviews

Updated app to now require biometrics login or full password and two factor each time. Can no longer open with user and pin only. Also does NOT allow you to swap easily between users. This does not work for the way my family has our accounts set up and is really unnecessary. These two changes add ton of time to basic tasks like account balance checks.

The new update is tedious, they require verification, are pushing Samsung Pass, and also asking about biometrics. Its a real pain to try to just get into your account, which is frustrating when youre in a hurry. I shouldn't have to go through seventeen screens to get to my own money.

Update is awful. Pin no longer works. It's requiring me to use my fingerprint now which I turned off. Everytime I log in I need to validate my acct through a text. Super cumbersome.

What’s new

Version 3.32.0 • Bug fixes and performance improvements