
Oron Mendel
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After a couple of years of use, Toolani has suddenly stopped dialing out to Canada. I have plenty of credit left on my account but in the past months, it refuses to place calls. Not good. When it still worked, it worked well, good volume, clear connections, but it seemed to disconnect me after about 21 minutes on my Canadian calls. At least it permitted me to reconnect right away. Now, it doesn't work at all.
4 people found this review helpful

A Google user
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worked fine, but since a couple of days i can't make phone calls to the Netherlands anymore from the USA. I understand they work on it, but how long will that take? also instructions to call to europe are incorrect for calls from USA. I will install a second app so i dont have to rely on them. UPDATE: calls to the Netherlands increased 2000%. But i found another provider. Reason for 5 stars is the very responsive costomer service and super fast credit when i cancelled my account.
9 people found this review helpful
Hello Fred, thank you for your review. Our technical department is already checking this issue and working on solving it as quickly as possible. We will contact you as soon as the problem is fixed, which should be anytime now. Thank you for your patience!
Kind regards, David West

Anna Green
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same as other users, recently I started experiencing exactly the same: unable to make international calls, my app doesn't even recognize my account and phone number anymore. I have more than enough credit, which would normally lasts at least a month, so plenty to make calls, but nothing. I have already contacted their customer service twice but no response. very disappointing considering I've been using Toolani since 2019 without any major problems. I would have to switch to a different app