![](https://play-lh.googleusercontent.com/a-/ALV-UjVld8GZKCe-W1LdAOtkcGamLK-ki55LfqA_cjKleBuV8BKoCuCwlw=s32)
Bill Littman
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App is unusable. Tried to place an order but app didn't like my credit card. Tried twice more with the same result. Switched to my debit card and it kind of went through. Received a text from my bank about the charge. Went to pick it up but they had no record of my order, so I placed it in person. Checked later with my bank, the charge must have been for a hold because the charge was never completed. If I ever order from Toppers again, it will not be on the app or the website.
3 people found this review helpful
Toppers Pizza
September 13, 2023
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at customerhelp@toppers.com
![](https://play-lh.googleusercontent.com/a-/ALV-UjXtJKIJsfAFV52A3VpHWKQN3RlRwccfnvQ1cpbo6jl4xxYawBE=s32)
Neb Wulf
If you get the error about "not being available", the only real fix is a total reinstall. It often forgets the location I want for the order, requiring several attempts to get it in, and going back in the order causes me to have to start all over again... By comparison, the pizza ranch app, which is gloriously slow, at least doesn't forget things, and is less frustrating to wait 30 seconds between pages than to have to wonder if I will get to the first step.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUZAen8tjwZixtBd_Z7EkoTgugNuhXDwunzVmVZrch6Qmo8Nbvb=s32)
Julie Zepnick Gingras
App doesn't recognize favorite location. It's caught in a loop where it asks for address, says "current location is unable to deliver at this time", so you go to check the location and it says "none selected, change that", so you click to change and it brings you to back to address. Tried to call my store and no one answers. I guess I'll just order somewhere else.
6 people found this review helpful